Feedback and Concerns

We value your feedback and encourage you to let us know if you have any suggestions or concerns. We endeavour to respond to your suggestions as soon as possible and to continuously improve our service.  From time to time we might also ask you to complete a confidential evaluation questionnaire as part of practice accreditation.

If you are unhappy with our service then please let us know. Talk to your doctor or the receptionist and we will try our best to help. We believe problems are best resolved within the Practice as this helps us to continuously improve.

If however, your concerns are unresolved, you may wish to contact the NSW State Government authority for dealing with medical complaints. The address is: Health Care Complaints Commission, Locked Bag 18, Strawberry Hills NSW 2012.